 |
 |
Frequently Asked Questions
This section contains a list of frequently asked questions for your convenience, if you have a question that is not listed here then please do-not hesitate to contact us.
- How do I go about getting granite worktops?
- What is a site survey?
- How can you fit my worktops so fast?
- Why is your granite so cheap?
- How soon can I have my worktops installed
- How can I get to see your a sample of your granite?
- Do you cover my area?
- What do I need to do before getting my worktops?
- What sizes do the worktops come in?
- How long does installation take?
- Will you plumb in my taps and sink?
- How can I take care of my granite?
- Can I get marble worktops?
- What if I live upstairs?
- Q1 - How do I go about getting granite worktops?
- Use our online estimate system to get an idea of what the cost will be or call us now and speak to one of our friendly sales staff, if you are happy to proceed we can arrange a site survey and your granite could be fitted within 7 days from now.
Back to Top - Q2 - What is a site survey?
- We will visit your home to survey your kitchen and double check measurements against your plans, this allows us to prepare your worktops in our factory ready for fitting.
Back to Top - Q3 - How can you fit my worktops so fast?
- We have our main base at our manchester factory but we also have worktop fitters based all round the U.K ready to service our customers needs.
Back to Top - Q4 - Why is your granite so cheap?
- Put simply, mistermarble cuts out the middle man, we own part of a granite mine in india giving us access to the best choice of granite at better prices than anyone else.
Back to Top - Q5 - How soon can I have my worktops installed?
- We can usually fit your worktops within 7 Days from initial contact. Our fitting team are professional, friendly and helpful, your granite worktops will be installed without delay or complication.
Back to Top - Q6 - How can I get to see your granite?
- Come down and see us at our manchester based factory or contact us and we can send you a sample out. Our granite is of the finest quality and we stock some of the highest grade granite available in the world.
Back to Top - Q7 - Do you cover my area?
- We cover all of the mainland UK.
Back to Top - Q8 - What do I need to do before getting my worktops?
- You will need to have your kitchen base units installed, leveled and fixed in place. Once this has been done we can take accurate measurements ready to install your worktops.
Back to Top - Q9 - What sizes do the worktops come in?
- The maximum worktop sizes are 3500(MM) x 700(MM). We also supply larger slabs call islands which are upto a maximum of 3000(mm) x 1440(mm).
Back to Top - Q10 - How long does installation take?
- Our worktop fitters usually take between 2-6 hours to fully install your worktops and complete finishing touches.
Back to Top - Q11 - Will you plumb in my taps and sink?
- Mistermarble can fit and seal inset/undermount sinks we supply but will not be able to plumb it in. Qualified plumbers should only be used.
Back to Top - Q12 - How can I take care of my granite?
- Granite is a very durable stone but mistreatment can lead to scratches and loss of shine, you should always use a chopping board for cutting and chopping on a granite worktop, prolonged exposure to substances such as red wine can also lead to staining. Cleaning granite is simple, a damp cloth with soap & water will be sufficient to clean your worktops.
Back to Top - Q13 - Can I get marble worktops?
- This is a common misconception, marble is rarely used in kitchen worktops and mistermarble would never suggest using marble or limestone in kitchens, marble is a very erosive material which reacts easily with kitchen cleaners and organic materials such as lemon juice.
Back to Top - Q14 - What if I live upstairs?
- You can still have granite worktops installed although there is a small charge per flight of stairs which is to cover the extra cost of labour for the fitters who will have to carry the slabs upstairs.
Back to Top
If you have any other questions please do not hesitate to contact us or request a call back.
